At Breakaway Growth Inc. ("we," "us," "our"), we are committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, store, and protect your personal information when you engage with us, in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and the European Union’s General Data Protection Regulation (GDPR), where applicable.
This policy applies to all personal information we collect about our clients and others who interact with us in the course of providing our services.
Information We Collect
In the course of providing services, we collect personal information that is necessary to communicate with you and deliver our services. The types of personal information we may collect include:
First name and last name
Address
Email address
Phone number
Business-related details (e.g., business name, role, industry)
We do not collect sensitive personal information (such as social insurance numbers, financial information, or health data) as part of our business activities.
Methods of Collection
We collect personal information in the following ways:
Direct interactions: You may provide us with personal information through forms, emails, phone calls, and other communication channels.
Automated technologies or interactions: When you interact with our website or email, we may automatically collect technical data such as your IP address, browser type, and time zone setting through cookies or similar technologies (see section below on Cookies).
Purpose and Legal Basis for Processing Personal Information
We process personal information for specific and legitimate business purposes. Under PIPEDA and GDPR, we are required to identify the legal basis for processing your personal data. The purposes and legal bases for processing include:
Performance of a Contract: We use your personal information to fulfill our contractual obligations to provide services to you. This includes communication, project management, and invoicing.
Legitimate Business Interests: We may process your personal information for legitimate interests such as maintaining and improving our business relationships, communicating about updates, or enhancing our services. When processing on this basis, we ensure that our legitimate interests do not override your rights and freedoms.
Compliance with Legal Obligations: We may be required to process your personal data to comply with Canadian or international legal and regulatory obligations (e.g., maintaining proper business records).
Consent: In some cases, we may ask for your explicit consent to process your personal information, such as for receiving newsletters or marketing communications. You can withdraw consent at any time (see below).
How We Use Your Legal Information
We use the personal information we collect for the following purposes:
Providing and managing our services: To deliver the services you have requested, manage client relationships, and ensure proper business operations.
Communication: To contact you regarding your ongoing projects, respond to inquiries, and provide updates about our services.
Billing and record-keeping: To manage payments, issue invoices, and maintain accurate business and financial records.
Marketing and promotional purposes (with your consent): To send you relevant information about our services, promotions, or events that may be of interest to you. You may opt out of marketing communications at any time.
Legal and regulatory compliance: To meet our legal obligations, such as tax reporting and maintaining records required by law.
Sharing and Disclosure of Personal Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with third parties in the following circumstances:
Service Providers and Partners: We may share personal information with third-party service providers or partners who help us operate our business, such as IT service providers, payment processors, or hosting companies. These service providers are bound by strict confidentiality obligations and may only use your personal information for the purposes we specify.
Legal Compliance: We may disclose your personal information if required by law or in response to valid requests by government authorities (e.g., in response to a subpoena or court order).
Business Transfers: In the event of a merger, acquisition, or sale of our business, personal information may be transferred as part of the transaction, provided the receiving party agrees to respect your personal data in a manner consistent with this privacy policy.
International Data Transfers
As we are based in Canada and sometimes provide services to clients in the European Union, your personal information may be transferred across borders, including outside the European Economic Area (EEA). Where data transfers occur outside Canada or the EEA, we will take appropriate measures to ensure your personal information receives an adequate level of protection in accordance with applicable privacy laws. This may include using standard contractual clauses or other legally recognized mechanisms.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, contractual, or regulatory obligations. After this period, your personal information will be securely deleted or anonymized. For example, we may retain basic contact information for as long as we provide services to you, or longer where required by legal obligations (e.g., maintaining records for tax purposes).
Your Rights
Under both PIPEDA and GDPR (where applicable), you have certain rights regarding the personal information we hold about you. These include:
Right to Access: You have the right to request access to the personal information we hold about you and receive a copy of it.
Right to Rectification: You may request that we correct any inaccurate or incomplete information.
Right to Erasure (Right to be Forgotten): In certain circumstances, you can request that we delete your personal information, subject to legal or contractual obligations.
Right to Object: You may object to our processing of your personal information for certain purposes, such as direct marketing.
Right to Restrict Processing: You can request that we limit the processing of your personal information in specific situations.
Right to Data Portability (GDPR only): Where applicable, you have the right to request a copy of your data in a structured, machine-readable format and request that it be transferred to another organization.
Withdrawal of Consent: If we process your personal information based on consent, you have the right to withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of any processing conducted before your consent was withdrawn.
To exercise any of these rights, please contact us at Gregory@Breakaway.Marketing.
Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. This includes secure servers, encryption, access controls, and regularly reviewing our security practices. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
Use of Cookies and Tracking Technologies
Our website may use cookies and similar technologies to collect information about your interaction with our site. Cookies are small text files that are stored on your device to help improve your user experience by remembering your preferences and tracking usage patterns.
You can manage your cookie preferences through your browser settings, and you may choose to disable cookies, though this may impact the functionality of our website.
Changes to This Privacy Policy
We reserve the right to update or change this privacy policy at any time. When we make changes, we will revise the "last updated" date at the bottom of this page. If the changes are significant, we will provide a more prominent notice (such as by email notification or a banner on our website).
Contact Us
If you have any questions, concerns, or complaints about this privacy policy or how we handle your personal information, please contact us at:
Breakaway Growth Inc.
Gregory@Breakaway.Marketing
416-666-5945
LAST UPDATED: October 01, 2024